Businesses of all shapes and sizes struggle with one critical question: should they handle their IT support in-house or should they go with outsourced IT services? IT services is critical to the longevity and daily operations of any business, so it’s an important decision to make. Both decisions have their own unique pros and cons, but outsourced IT services especially has some very distinct advantages over bringing an entire department in-house. Below, we’ll talk about five of the most important reasons that many companies choose to bring in a helping hand for their IT support:
Hiring an internal staff is quite a costly expenditure. You need to spend time and resources recruiting, hiring, and training the staff. You’ll need to set aside a place in the office for them to work. You’ll need to fully equip them with computers, company phones, and more. Beyond that, you’ll need to pay competitive salaries and benefits. When you’re hiring a department of several or more people, these costs escalate quickly. Outsourced IT services, on the other hand, is a controlled, fixed cost. You don’t need to worry about providing equipment, benefits, or any onboarding costs. On average, it’s much simpler and more cost-effective.
If you keep IT internalized, you’ll end up having to pass some tasks along to the rest of your employees unless you want to hire a fully developed and very expensive IT department. That means that they’re not fully focused on the tasks you hired them to do. They’re not focused on what they’re best at. In order for a business to thrive, everybody needs to be spending their time creating as much value as possible. Outsourcing IT support allows everybody to focus on what they’re best at instead of being delegated less mission-critical tasks.
Offering Greater Security
If your company doesn’t have a great deal of technical expertise that already exists, the chances are high that you have some existing security vulnerabilities. You need somebody who is experienced at coming into businesses without technical expertise and then finding and fixing their problems. Considering that the average cost of a security breach is massive and still on the rise, doing everything you can to prevent them is what’s best for business.
Giving a Fresh Set of Eyes
Managers and business owners are so closely wrapped into the day-to-day operations of their organization that it’s often hard to see problems and opportunities staring you right in the face. Outsourced IT support brings in a fresh set of eyes and a new perspective on the technological issues your company is facing. They’ll be able to help you make simple changes in your strategies and processes that make everything run much smoother.
Providing Access to Untapped Resources
Expert IT professionals command enormous salaries. Unless you have a massive budget, it’s unlikely that you’ll be able to bring in the best of the best. With outsourced IT support, however, you have access to an entire team of experts. This provides you access to skill sets and consultations that would otherwise be beyond your reach. This allows you to rest assured that when it comes to IT support, your company is as efficient and skilled as possible.
If you’re interested in enjoying the benefits described above, plus many more, make sure to reach out to us today. We’ll take a load off of your business by handling your outsourced IT support. Saving you time and money and making you a much more efficient business!